INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

At Power Control Electric, we ensure that you receive the exact product shown in the picture. We maintain high-quality standards and provide detailed specifications for all our transformers, voltage controllers, and stabilizers to match your requirements. However, minor variations may occur due to manufacturing updates.

For any clarifications, feel free to contact us. We are always here to assist you!

📞 WhatsApp: +977 9844254492

Where can I view my sales receipt?

At Power Control Electric, we provide sales receipts for all purchases. You can view and download your sales receipt through the following methods:

  1. Email: After your purchase, a digital receipt is automatically sent to your registered email.
  2. WhatsApp: If you provided your WhatsApp number during the purchase, we can send the receipt there.
  3. Direct Contact: If you haven’t received your receipt, please contact us via WhatsApp at +977 9844254492 or email us at [Your Email Here], and we will assist you.

Thank you for choosing Power Control Electric!

How can I return an item?

At Power Control Electric, we do not offer returns on purchased items. However, we ensure customer satisfaction by providing the following options:

  1. Exchange Policy: If the product has a manufacturing defect or is faulty upon delivery, we will exchange it with a new one.
  2. Repair Service: Our expert technicians will repair the product if any issues occur, ensuring it functions properly.

For assistance, please contact us via WhatsApp at +977 9844254492, and our team will guide you through the exchange or repair process.

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